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    New Digital Screen With Accurate Bus Wait Times Installed on Upper West Side

    July 14, 2025 | 12:00 PM - Updated on August 6, 2025 | 2:45 PM
    in NEWS, OUTDOORS
    41
    A new screen showing bus wait times on the Upper West Side. Photo by Abigael Sidi

    By Gus Saltonstall

    New technology has come to the Upper West Side.

    A touch-screen that shows real-time bus wait times was recently installed near a M7, M11, and M79 stop at the corner of West 80th Street and Columbus Avenue.

    The screen was one of four installed across the city on June 25 as part of a pilot program by the MTA and the New York City Department of Transportation, which will test the technology over the next year. The device tells you how long each bus line is away from the 80th Street stop.

    “Providing bus riders with real-time information on bus time arrival is a powerful tool that will help New Yorkers to better manage their commutes,” a spokesperson from the DOT told West Side Rag. “We are excited to launch this one-year pilot and look forward to monitoring its success throughout the course of the pilot.”

    Here’s what the screen looks like from slightly further back.

    Photo by Abigael Sidi

    The DOT will conduct user surveys about the bus-time screen throughout the course of the pilot.

    Multiple readers let us know that the other screen on the Upper West Side is located on Columbus Avenue between 74th and 75th streets The two remaining screens in the pilot program are in Queensborough Hill, Queens, according to the DOT.

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    Please limit comments to 150 words and keep them civil and relevant to the article at hand. Comments are closed after six days. Our primary goal is to create a safe and respectful space where a broad spectrum of voices can be heard. We welcome diverse viewpoints and encourage readers to engage critically with one another’s ideas, but never at the expense of civility. Disagreement is expected—even encouraged—but it must be expressed with care and consideration. Comments that take cheap shots, escalate conflict, or veer into ideological warfare detract from the constructive spirit we aim to cultivate. A detailed statement on comments and WSR policy can be read here.

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    41 Comments
    Steve M
    Steve M
    1 year ago

    For the M7 and M11 it will be reading “4 will be arriving together in 90 minutes,”!

    29
    Reply
    Kim
    Kim
    1 year ago
    Reply to  Steve M

    Same with the M104.

    7
    Reply
    Rob
    Rob
    1 year ago

    They need this at every stop on the UWS.

    15
    Reply
    Longtime UWSer
    Longtime UWSer
    1 year ago
    Reply to  Rob

    The uptown bus stop at 66th and Broadway greatly needs one of these screens. Various bus lines, uptown and crosstown, converge there, as well as the 1 train. Passengers who have trouble seeing approaching buses are left wondering if they should wait or opt for the train.

    14
    Reply
    geoff
    geoff
    1 year ago
    Reply to  Longtime UWSer

    good point. knowing the arrival time of subway trains or busses has never been of much help to me. what else is there to do but wait? but when there are options, sure, its helpful to know.

    5
    Reply
    DenaliBoy
    DenaliBoy
    1 year ago

    There was one on Columbus around 91st st

    1
    Reply
    uwser
    uwser
    1 year ago

    the future!

    0
    Reply
    Sarah
    Sarah
    1 year ago

    By the way, the free MTA Bustime app will provide this info for you, plus help you find nearby stops and the like. No QR or other codes to scan, either–it uses your phone’s GPS. Honestly one of the great underappreciated achievements of NYC infrastructure!

    33
    Reply
    Oh noooo
    Oh noooo
    1 year ago
    Reply to  Sarah

    Bustime is great, but my favorite app (which also works across public transit for multiple cities) is Citymapper. Arguably the best mapping app out there with real time arrivals.

    1
    Reply
    Eln
    Eln
    1 year ago
    Reply to  Sarah

    The NYC MyTransit app has all local modes of real time transportation including subway, buses. LIRR & MetroNorth.

    2
    Reply
    West Ender
    West Ender
    1 year ago
    Reply to  Sarah

    You don’t have to have GPS enabled to use BusTime. You can enter the bus line and then select the specific stop; it will show you all the buses that service that stop and how many minutes until arrival.

    9
    Reply
    Kim
    Kim
    1 year ago
    Reply to  Sarah

    That’s what I use for figuring out bus arrival times.

    3
    Reply
    Boris
    Boris
    1 year ago
    Reply to  Sarah

    The app Transit is great for looking at various options sorted by distance from one’s current location.

    2
    Reply
    Boris
    Boris
    1 year ago

    There are apps for bus arrival times that can be used at every stop. I question the need for the MTA to make such capital expenditures when there are better uses for those funds. I also don’t understand how one can better manage their commute when they are already standing at the bus stop.

    16
    Reply
    12sandwiches
    12sandwiches
    1 year ago
    Reply to  Boris

    I’m kind of tired of pulling my phone out for everything. How nice to just walk up, look at the sign and get the information. Once my phone comes out then I’m distracted by whatever else is on my phone.

    3
    Reply
    Dan
    Dan
    1 year ago
    Reply to  Boris

    I completely agree. Although it’s “nice” to have, I wish the MTA would spend money on other important things, like updating the subway signals, replacing the (40+ year old) subway cars, etc.

    5
    Reply
    Eln
    Eln
    1 year ago
    Reply to  Boris

    I was going to ask how is this new technology being funded??

    3
    Reply
    Leon
    Leon
    1 year ago
    Reply to  Boris

    Completely agree. MTA is constantly complaining about lack of funds yet wastes money on projects like this. First of all, the vast majority of people now have some type of app-enabled device. Secondly, until not many years ago, none of this was available and people survived by just having to wait and hope a bus would arrive. And it didn’t kill them.

    I would love to know how much the technology and the installation of the technology cost.

    9
    Reply
    Pay The Piper
    Pay The Piper
    1 year ago
    Reply to  Boris

    By that logic there shouldn’t be maps anywhere.

    3
    Reply
    Cato
    Cato
    1 year ago
    Reply to  Pay The Piper

    There aren’t.

    1
    Reply
    Sarah
    Sarah
    1 year ago
    Reply to  Boris

    I loooooove MTA Bustime, but there are still accessibility barriers for some, and probably disproportionately among regular bus-riders (poorer, limited English fluency, various physical disabilities that limit effective use of a phone).

    10
    Reply
    Richard
    Richard
    1 year ago
    Reply to  Boris

    Yeah, but how many people carry iPhones?!

    2
    Reply
    Yes it's me!
    Yes it's me!
    1 year ago
    Reply to  Richard

    Or if you didn’t grow up with them… how to figure out how to use them to figure out when the bus is arriving! If you’re older, waiting 15 plus minutes for a bus to arrive is so awful/painful. No seats at most stops.

    1
    Reply
    Peter
    Peter
    1 year ago
    Reply to  Richard

    At least 6 or 8. Possibly more than 10 but likely not more than 13. On Sundays, somewhere in the range of 24.353 to 125. 71.

    7
    Reply
    Kee
    Kee
    1 year ago
    Reply to  Richard

    Oh, about 98% of the population have a smartphone. Apps work on all of them.

    5
    Reply
    Ish Kabibble
    Ish Kabibble
    1 year ago
    Reply to  Kee

    I believe he was using sarcasm to make his point.

    2
    Reply
    OPOD
    OPOD
    1 year ago

    I give it a week before it’s destroyed.

    8
    Reply
    Ish Kabibble
    Ish Kabibble
    1 year ago
    Reply to  OPOD

    Surprising sentiment.

    3
    Reply
    Pay The Piper
    Pay The Piper
    1 year ago

    This design is prime candidate to be vandalized for sure. Hopefully we also get some mounted high at covered bus stops. They wont have all the fancy ADA buttons, but will be good enough for most. Fingers crossed the MTA doesn’t decide to fill them with adds, the way they have many of the subway ones.

    5
    Reply
    Jay
    Jay
    1 year ago

    Hope the screens endure the elements better than the LinkNYC screens.

    Since they’re touch screen, will they fail as often as the touch screens on subway station MetroCard machines?

    1
    Reply
    Edge of UWS
    Edge of UWS
    1 year ago
    Reply to  Jay

    These are not touch screens. They just display the arrival times of the bus. Also, I suspect they use e-ink screens, similar to the kindle so it uses less electricity.

    I hope they do this for the rest of the system. At least I can see where my taxes and fare are going

    1
    Reply
    Jay
    Jay
    1 year ago
    Reply to  Edge of UWS

    Edge,

    Second paragraph of this article says they are touch screens, or at least one is.

    Your taxes are going to illegal wars and massive corporate welfare.

    3
    Reply
    Molly
    Molly
    1 year ago

    A waste of money -typical of the MTA, Use Bustime on your phone or other available apps. Those public screens will just be germ collectors-touch at your own risk and keep your fingers out of your eyes.

    9
    Reply
    J G
    J G
    1 year ago

    Saw another one at 75th and Columbus

    0
    Reply
    Steve D
    Steve D
    1 year ago

    There is one at 75th and Columbus, but it is mounted up high so there is no interactivity.

    0
    Reply
    Joan
    Joan
    1 year ago

    Hopefully these will all be installed when the free bus service kicks in.

    6
    Reply
    marci
    marci
    1 year ago
    Reply to  Joan

    Aanother stupid promise to get votes sort of like the price of eggs

    5
    Reply
    Carmella Ombrella
    Carmella Ombrella
    1 year ago

    If I recall correctly, there have been similar bus-time screens along Madison Avenue in the 60s and 70s for several years, but larger and mounted high on poles near the bus stops. Easier to read than a touchscreen and less vulnerable to mishandling by vandals or the fumble-fingered.

    Last edited 1 year ago by Carmella Ombrella
    0
    Reply
    Robert
    Robert
    1 year ago

    Why waste the time with this expensive gadget
    The original bus shelter contract required that there be bus info displayed,
    in exchange for the builder keeping all the advert $$$ but that was never enforced
    There are already countdown clocks that do the same thing at many UWS stops.
    61/Bway for example
    And more importantly they are above a height where someone can smash them as the ones in the subway regularly

    3
    Reply
    Maddie
    Maddie
    1 year ago

    That’s just great. But what about cleaning the sidewalks and streets.
    There is so much garbage and dog feces on the sidewalks it’s like walking land mines.

    Totally disgusting and disgraceful. Our politicians and representatives should be ashamed of themselves.

    4
    Reply
    Lee
    Lee
    1 year ago
    Reply to  Maddie

    Re: “garbage and dog feces on the sidewalks….our politicians and representatives should be ashamed of themselves.” How about the
    dog owners who don’t clean up after their dogs? and slobs who just
    toss their trash anywhere? What do you want “politicians and representatives” to do?

    2
    Reply

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