
By Caitlin Kitson
Few people leave the ticket stand at the AMC Lincoln Square movie theater complex without a smile when crew member Jeffry Ramirez is on the clock.
Ramirez greets the theater’s guests with enthusiasm, telling newcomers and regulars alike how happy he is to see them and delivering commentary about the films they’re about to see. As he scanned tickets last Thursday, he told viewers headed to the Pixar film “Hoppers” how adorable the lizard character is, while patrons ticketed for the Gothic romance film “The Bride!” were advised to lock in for a gory affair.
Since 2021, when Ramirez started working at the theater on Broadway between West 67th and 68th streets, references to his extroverted nature and film-specific quips have proliferated across social media platforms. One post on X from last August, complimenting Ramirez for the enthusiasm he brings to the theater, garnered 20,000 likes. Another X user wrote that he should host the Academy Awards.
When patrons of the AMC complex first showed Ramirez the social media users singing his praises online, he was shocked.
“Usually, Twitter is the [medium] of hate, and I’m there, like, ‘Is this really happening? Why am I getting the wholesome treatment?’” Ramirez told West Side Rag in an interview. “It just made me happy to see that I’m making an impact to filmgoers.”
Sometime after he started his job, scanning tickets for shows in the 13-theater complex, “I began talking more,” Ramirez said. As he scanned, customers asked questions about what they were coming to see, and “If they wanted to know more, I explained more. I guess, when I get nerdy with all the films, that’s when they started realizing, ‘Oh, maybe this guy might be pretty easy to talk to.’”
After nearly five years of befriending theater regulars, Ramirez says he’s sometimes recognized when he’s out of his AMC uniform and strolling the city’s sidewalks. Regulars who arrived for a show during his shift last Thursday, like Manhattan filmmaker Moses Akempta, spoke of Ramirez with friendly warmth.
“We just started talking about movies,” Akempta said. “And we have similar tastes in some ways. We vary on a couple styles, but I think what really cemented our friendship was our true love of movies. And I feel like if you love movies, you’ll love Jeffry.”
Mohammad Chowdhury, a Bronx resident who has frequented AMC Lincoln Square for about 10 years, said he and Ramirez bonded over their physical media collections (Ramirez has more than 300 DVDs and VHS tapes).
“He engages with every guest very respectfully,” Chowdhury said. “They’re coming into this theater, rather than your average theater employee, who will just kind of nudge you in and out. But Jeffry does feel very personal and very direct all the time.”
“I feel like he’s important to the theater now,” Chowdhury added. “You can’t really imagine this place without him.”
A native of the East Bronx, Ramirez first fell in love with the silver screen at the Regal theater in New Rochelle, about a half hour drive from his childhood home. Its movie-viewing technology fascinated him, like the IMAX screen and 4DX technology — which uses motion-enabled chairs and simulated weather effects to physically immerse an audience in a film.
After the COVID-19 pandemic spurred a lockdown, Ramirez became a full-blown cinephile. Stuck at home and attending high school via his computer, he began exploring the world of arthouse cinema on platforms like The Criterion Collection and Arrow Video.
As his senior year of high school came to a close in 2021, Ramirez set his sights on securing a job at a local movie theater, eventually landing his gig at AMC Lincoln Square that summer.
The job description was ticket taker, but Ramirez always saw it as something more. “I wanted to work the position just to really show the impact of cinema,” he said.
Cinemas across the country are still struggling to recover from the toll the pandemic took on the movie theater industry; last year’s domestic box office revenues were down 24 percent from the pre-pandemic level in 2019.
But Ramirez says he is witnessing a renewed passion for cinema among young people, powered in part by the popularity of the film review app Letterboxd, which allows users to log, rate, and review films and track what their friends and other Letterboxd members are watching. It is not uncommon for AMC Lincoln Square guests to ask Ramirez for his Letterboxd profile after they chat in the ticket queue.
“Many people could ask for their social media, but then the cinephiles will ask for the Letterboxd,” Ramirez said.
In Ramirez’s five-star Letterboxd review of “Sinners” from November, he wrote that he loved hearing the audience’s “screams and laughs” while watching the film in 70mm film on an IMAX screen. His two-and-a-half-star review of “Wuthering Heights” from February simply states, “Truly not for anyone that loves the book.”
As a horror film fanatic, Ramirez is rooting for “Sinners,” to sweep the Academy Awards on March 15. His first “Sinners” screening was in 70 mm film at AMC Lincoln Square’s IMAX theater — the largest IMAX screen in the country — before his shift.
“After I watched ‘Sinners,’ I had to go to work afterwards,” Ramirez said. “And I was working in IMAX, telling them how great this picture was, like, it’s unforgettable. And then I watched it again, and then I watched it again.”
Outside of work, Ramirez uses his free time to soak up filmmaking knowledge – from developing a screenplay based on the video game Hotline Miami, to practicing special effects makeup. He hopes to pursue his passion for cinema throughout his career, whether he becomes a theater manager or directs his own films.
“I don’t have to hold a legacy,” Ramirez said. “I don’t mind if I do or if I don’t, as long as I still show an impact to at least any of these guests, any of the people I get introduced to or I talk to.”
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Our family regularly goes to AMC.
Really appreciate Mr. Ramirez and all the AMC staff.
Thank you for the article.
Why would I want someone saying ANYTHING about the film before I see it? Even if they don’t give away important twists or plot points, why on Earth would I want to hear someone’s view BEFORE I see the film? I’m sure Mr. Ramirez is an amazing and wonderful person. But he best not try his schtick with me. 😉
He’s not doing something like telling you the end of The Sixth Sense. He’ll say something like, “People are loving this movie!! Enjoy!!”
Umm, if you don’t want to be around people who express their opinions then maybe NYC isn’t your cup of tea.
That’s inaccurate. He doesn’t just offer info.
Maybe don’t ask him about the film then.
You never pay attention to reviews before seeing a movie or show?
Nope. I avoid them like the plague. Even if every film critic hated a film, that doesn’t automatically mean I won’t like it. I have NEVER cared about film reviews.
You’re overthinking it. His comments are things like “get ready for a spooky time”if you’re seeing a horror film. I’ve never once had him spoil a movie for me at all.
Or what?
A good dude. Glad he’s at our local AMC
Yea he is the GOAT
Always grateful to see Jeffrey when I head to the LCAMC. He always gets me pumped up for the movie I’m about to see and treats me like a friend. Thanks for giving him the spotlight he deserves, and for linking his Letterboxd!
Jeffrey, if you are reading this, would love to see you host a theme movie night, movie trivia, or some other kind of event. You’re a star!
Hahah. I didn’t even know what that was. Will find out…
Jeffry is such a light. Truly makes my day every time he’s there
This article warms my heart! My day is always made when I see Jeffry is there to scan my movie ticket and to hear a quick spiel about what I’m about to see.
Thanks for the warning. I try to avoid people like this and the businesses that employ them.
Hmmmm, you and Ian Alterman (see comment above) should talk.
What a grouch.
Thank you for your service.
We always look forward to seeing Jeffry at the AMC and hearing his one-liner about the movie we’re about to see. He’s such a kind presence and it really makes our weekly movie nights more fun. Great feature and keep it up, Jeffry!!!
Ditto!
This reminds me of a musical currently playing on Broadway. One of the two characters is British man coming to New York for the first time. At home he is an avid cinephile who is also a ticket-taker at a movie theater. His entire frame of reference of New York is what he has seen of it in the movies. The show is “Two Strangers (Carry a Cake Across New York).”
Been going to that AMC for years, always waiting to see if it’s Jeffry on the ticket stand! He’s a local legend, especially amongst frequent moviegoers!
No spoiler alerts for me. Talk to me after I see the film. Not before.
It would be a shocker to learn that the horror movie you bought ticket to is going to be scary.
l2read. he doesn’t reveal spoilers.
He’s so great! Thank you for the warm welcome, each and every time we go to the movies!
This guy is like a one man Trader Joe. Love him! I didn’t understand Sinners even though it wasn’t bad, and I happened to really like Wuthering Heights, but I hope we can still be friends;) I do plan to read the book soon. I have it downloaded.
Congrats on this great article by Caitlin about YOU!!
Mr. Ramirez is the guardian of AMC Lincoln Center!
This was so sweet. And also, VHS? Niiiiice
We love him! He doesn’t spoil anything, I don’t know what these comments are talking about. He’s a friendly guy who says stuff like “the actor does a great job in this”, not “the kid sees dead people”. This is such a fun local profile. Thank you!
I think some of the commenters read the headline and a couple of lines and then type their comments.
RIF
This article made my day. It’s so great to read about everyday kindness and passion for art.
I was recently telling a friend about this guy! Love him.
It’s a pleasure to see Jeffry is on duty!
Im greeted as he recognizes me, or id like to think he does, pausing for his concise commentary. I typically requent the theatre on Tuesdays as a Stubs member. It is a 5star bonus!
I haven’t been to a movie theater in 20 years. Mr Ramirez makes me want to go back!
I Love Jeffry… I always see him when I go to this theater..I would steal him as an employee if I could… AMC is lucky to have him🙌🏻👍🏻🙏🏻🍿💕
I LOVE this guy! Thank you for adding to the move-going experience 🙂
He makes the AMC feel like a true neighborhood theater. A lovely antidote to the impersonal customer service and retail experiences that prevail these days.
One of the worst parts of moving from NYC to LA last year was saying goodbye to Jeffry and my beloved AMC 🥲
While I am still an A-lister in LA, chatting with Jeffry was one of the highlights of my day especially since I went 2-3x a week – & nothing compares to that! I knew it was going to be a good day when I saw him standing in front of the ticket taker area. He’s truly the best and you could truly get lost in conversation (there’s been times where I forgot I even was going to see a movie because I was having so much fun chit chatting LOL)
The next time i’m in NYC, I know exactly where I am headed! 🎥🍿
So excited to see this article about this man. We LOVE seeing him every time we go to the AMC. He DOES NOT give anything away! He just let’s you know it’s going to be good, or you’re going to be in suspense or anything else that is fun with the way he puts things. If every business had someone like him, they would hold onto him forever and I hope AMC knows what they have … a kind, genuine-hearted man who we always love to see!
JEFFRY IS A LIGHT AND A GIFT
Ive been to this AMC maybe 3 times with my dad in like 2 month intervals and he recognizes us everytime to say hi. I love this guy
Nice article! People who work in this community don’t get enough respect!
Wow I was so surprised and happy to see this article. I go to the theatre all the time, often alone, and it’s always such a joy to be welcomed by him. He makes you feel at home and you can tell he has a deep love of cinema. People like this are rare gems and the film industry would be lucky to have him!
He is the best! Was so happy that he got featured here. Truly an Upper West side treasure!
Remember when it was a Sony Theatre multiplex and there was a ticket taker at the door to each theatre?