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Shakespeare & Co. Owner Says Economics Did Not Work Out for the Shuttering UWS Store

'We just weren’t able to get to the sales level at the 105th Street store that we needed'

March 3, 2025 | 8:06 AM
in ART, NEWS, OPEN/CLOSED
33
Photos by Daniel Katzive

By Daniel Katzive

It was not so very long ago that the independent bookstores of the Upper West Side seemed to be on the verge of extinction. The opening in April 1993 of the Barnes & Noble superstore on Broadway and West 84th Street was a death knell for some, including the much-loved Eeyore’s Books for Children on Broadway at West 79th. Eeyore’s owner told the New York Times in August 1993 that the big store opening a few blocks away was the final straw, perhaps an inspiration for the 1998 Tom Hanks/Meg Ryan movie You’ve Got Mail.

More recently, the pendulum seemed to be swinging the other way. Barnes & Noble closed its big Lincoln Square store in January 2011, and a number of small booksellers have opened across the neighborhood in the intervening years. But, even if not extinct, independent bookstores do live a precarious existence, remaining very much on the endangered species list. That reality was brought home to the Upper Broadway neighborhood this week as signage appeared announcing the demise of Shakespeare & Co.’s store at West 105th Street and Broadway, just one year after opening.

Dane Neller, one of the owners of Shakespeare & Co., told West Side Rag in a telephone interview on Sunday that the company had tried hard to make things work at the location. “It was a really great landlord, a wonderful community. Love the neighborhood, love the customers,” he said, but “we just weren’t able to get to the sales level we needed to make the store sustainable.”

Neller said that the company’s East Side store on Lexington Avenue is also closing, though for different reasons, with the lease ending and the landlord there looking for higher rent. But the loss of revenue from that major store also meant that it was harder to carry the 105th Street location, Neller said. Competition from on-line booksellers makes it almost impossible for bookstores to raise prices, he said, “and so our price points are fixed and a lot of costs keep going up – labor cost and rent cost — so there comes a point where you just can’t make it work.”

Locals visiting the location or strolling past Sunday morning expressed dismay at the loss, though some also said they weren’t completely surprised, given these economic realities. Sydney Wyatt and Sara Tobias, who live nearby and visited the store Sunday, called Shakespeare their favorite bookstore, because “it’s cozy, small, it’s got a good selection always,” said Wyatt.

Some visitors thought that adding a cafe might have made a difference. “What survives here?” asked author Ron Fassler, who lives a few blocks from the store. “Coffee shops and nail salons,” he said, answering his own question, as lines of customers queuing for hot coffee snaked out the doors of establishments to the north and south.

The Shakespeare & Co. Lincoln Square location at 68th Street and Broadway is paired with a cafe and remains open and thriving, according to Neller. The company does not have plans to open new stores in the area at this time, but Neller says “there’s always opportunities, so we’re open and careful and we look at things as they come along.”

A long-time neighborhood resident passing by on Broadway on the way to get pizza was optimistic. “I know I personally am reading more. And turning off all sorts of things. Books are not going to go out of style,” she said.

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33 Comments
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AnDee
AnDee
10 months ago

As much as I’m sorry to see them go, the few times I went in never made me want to go back; always thought it was missing the charm that Book Culture has.

19
Reply
OPOE
OPOE
10 months ago

A polite way of saying taxes,rent(due to taxes),onerous regulations and crime were too high.

Last edited 10 months ago by OPOE
7
Reply
John Blank
John Blank
10 months ago
Reply to  OPOE

Sure the fact that you can order any of the books available there and many others they don’t carry, online for 30% or more less for delivery at your door the day later surely had nothing to do with this and all the other bookstore failures.

At this point someone blaming taxes should just be a warning sign that the individual doesn’t understand basic economics.

2
Reply
SJR
SJR
10 months ago
Reply to  OPOE

what sort of regulations are you talking about? And what crime?

17
Reply
james b
james b
10 months ago
Reply to  OPOE

You’re making that up. How about not enough business? Because lots of other businesses in the area are doing fine. And they have the same regulations taxes and crime.

24
Reply
Sal Bando
Sal Bando
10 months ago
Reply to  OPOE

If there was a crime or rent issue a small business owner would say so. Instead the owner said it was a wonderful community and landlord. Maybe we don’t need your overwhelming negativity in every comment section.

38
Reply
GFS
GFS
10 months ago
Reply to  OPOE

Did you read the article?They directly state that the high costs of labor, the small margin on book sales caused by competition with online retailers, and the loss of the UES store were the reasons.

They provide an explanation and you just substitute your own talking points. This is grade school reading and comprehension.

Last edited 10 months ago by GFS
32
Reply
Irene
Irene
10 months ago
Reply to  OPOE

lol no. He literally says the rent is not the issue and he loves the neighborhood. Why would you write this?

27
Reply
J P
J P
10 months ago
Reply to  OPOE

A polite way of seeing only what you want to see in the world.

24
Reply
Ben Orlove
Ben Orlove
10 months ago

I support indie bookstores. But why did Shakespeare & Co choose to open only 7 blocks from another well-established independent bookstore? In my view that didn’t display a sense of community or solidarity with other independents.

21
Reply
Bill Williams
Bill Williams
10 months ago

There is a bookstore in Manchester, VT called Northshire that for many years has had a model that attracts people. It is a gathering place built around books. Great books for allagss, cozy spaces for reading, a marvelous cafe for meals, wonderful gifts, and all kinds of events. Granted it is in a large space that would be difficult in NYC but the ideas that attract people could certainly be scaled for NYC.

10
Reply
uwsconcerned
uwsconcerned
10 months ago
Reply to  Bill Williams

Love that place!

3
Reply
MUWS
MUWS
10 months ago

Sorry they’re closing but it was kind of a weird choice to begin with. Both this and the other S&Co location always had a cold, corporate vibe to me, especially since they only seem to sell new, full price books. The space on 105th also always seemed weirdly empty, despite being quite small. There’s just no way they could compete with Book Culture – not saying BC is perfect, but they really have everything (glossy new books, remainders, tons of used books to browse) and their storefronts are much more inviting.

16
Reply
Life-long Upper West Sider
Life-long Upper West Sider
10 months ago
Reply to  MUWS

Maybe you are too young to remember the wonderful Shakespeare & Co. on the west side of Broadway, on the SW corner of 81st (or 82nd?) It had cushioned window seats upstairs where you sit and read and glance out the wondow at the people passing by. After all these years I still miss it.

11
Reply
Steve Scalici
Steve Scalici
10 months ago
Reply to  Life-long Upper West Sider

It where Sally ran into Harry (halfway that great movie)

0
Reply
Qwerty
Qwerty
10 months ago
Reply to  Life-long Upper West Sider

It was at 81st Street—one block north of the place I miss the most, H&H bagels.

I just looked up to see when that Shakespeare & Co. closed and it was 1996. Almost thirty years ago! But these places that were so important in our youth stay so alive in our hearts, as does the pang of losing them.

0
Reply
MUWS
MUWS
10 months ago
Reply to  Life-long Upper West Sider

Ah yes I only know the most recent iteration – it’s a bit confusing of me to say “always.” It sounds great, it’s a shame they couldn’t recreate the same vibe in their newest form.

0
Reply
Ian Alterman
Ian Alterman
10 months ago
Reply to  Life-long Upper West Sider

They were another victim of the opening of B&N across the street. Yet as much as I loved S&Co. at 82nd, I don’t begrudge B&N, which is a great place, has been a great neighbor, and is community friendly. Not that S&Co. weren’t also those things. But times change and, sometimes sadly, we simply have to accept that. And it is almost a certainty that S&Co. would have closed that location when Amazon and online etailing began – because that has been an even bigger cause of store closures than the high rents.

But etailing has seemed to have reached its peak, as proven by the number of new stores, of all types, that have been opening of late. At first, it was solely service-oriented stores that provided things you could not get online (esp. nail salons, spas, etc.) Now restaurants are also booming. And so are smaller, local shops.

So while there are still too many empty storefronts everywhere, that is now finally beginning to change, and new stores, of all types, are popping up everywhere. The UWS is undergoing a sort of mini-Renaissance. And yes, sadly, gentrification will be part of it. But not all of it, and I am actually excited about what I am seeing throughout the UWS.

5
Reply
Anya Schiffrin
Anya Schiffrin
10 months ago
Reply to  Ian Alterman

My memory was that B&N deliberately chose that corner in order to drive the old Shakespeare’s out of business. I remember my dad telling me that there was an article in Publishers Weekly about it saying the UWS was their test case. (Not sure if this is true but certainly what I remember we all thought at the time) .

0
Reply
Bob
Bob
10 months ago

It would have survived if it were closer to Columbia. The low 100’s are a dead zone.

8
Reply
Lllll
Lllll
10 months ago

Barnes and Nobles is on 82nd, no? There has been a tiny Banred and Nobles on 84th or 83rd on he East side of Broadway,bjt ot was no competition for Shakespeare and Co. The bigger Barnes and Noble killed off that old Shakespeare and Co location.

And I loooved Eyyores. It was so fun.I think there was also a Waldo’s bookstore too. That was totally killed off by Barnes and Noble as well.

I think a cafe would really have kept it going but alas. And shoot about the Hunter location. I bet anything that the location will stay vacant for YEARS.

2
Reply
marc luxemburg
marc luxemburg
10 months ago

Barnes & Noble is at B’way and 82nd street

1
Reply
Rob
Rob
10 months ago
Reply to  marc luxemburg

And 114th and Broadway.

2
Reply
Ellen Massey
Ellen Massey
10 months ago

‘Tis a pity that an independent bookstore has to close. A confessional: I largely read electronically and when I don’t, I tend to buy on (ugh, ugh, ugh) Amazon. Time to put my money where my mouth is.

4
Reply
Jay
Jay
10 months ago
Reply to  Ellen Massey

Bookshop dot org (I don’t know if links can be posted here) now offers ebooks and you can pick a local independent bookstore to support whenever you purchase through the website.

5
Reply
Barry G. Radick
Barry G. Radick
10 months ago

Just what the UWS desperately needs-another nail salon! In the empty space on the south side of West 76th Street just before Broadway, in the 2 spaces formerly occupied by a dry cleaner and a cat veterinarian, signs have gone up announcing the arrival of yet another nail salon. There cannot be that many toenails and fingernails on the UWS needing manicures and polishing. And here I thought that it might be something we really need, such as a pizza slice place or another cannabis dispensary. Not!!
By the way, is Harry’s Shoes going out of business? There are 40% off “Everything Must Go” signs in the windows and the store is virtually empty.

2
Reply
uwsconcerned
uwsconcerned
10 months ago

The irony is now we’re happy to have Barnes & Noble. The man who runs it is great and came from the most wonderful booksellers in England. They have changed their business model. I love a local small bookstore, but happy to have a place folks can gather over books and it is not Bezos and Amazon.

9
Reply
RobNYC
RobNYC
10 months ago

The Lincoln Square store is actually on Broadway between 69th and 70th.

4
Reply
marius dicpetris@gmail
marius dicpetris@gmail
10 months ago

That bookstore had nowhere to sit. You can just stand and check out the books. That’s not very inviting. I told them about that as soon as they opened. They couldn’t be bothered. Well now you’ve lost your spot. You have to try. What do people want? They want to sit down and check out some books. Why not put in a few chairs and offer free coffee? What does coffee cost? Nothing it’s just water and grinded beans. It’s not fun to just stand all the time in New York. The whole city is removing all the seats. It’s just not fun. New York has a real fun problem. That bookstore could have done puppet shows book readings book clubs coffee meetups I could give you a million ways to save it. But they just did nothing. They just want you to buy a book and get out well now they are out.

11
Reply
Glen
Glen
10 months ago

Apropos of stores closing on the UWS, now we have a situation where one never got off the ground in the first place. The space for Avenue Bakery on W84 now has a sign on the door “Retail Space for Rent.”

3
Reply
F ox
F ox
10 months ago

UN agenda 21-30

intelligence, objective reasoning, and intuition have been drugged out of the tabloid army

0
Reply
Parker Camper
Parker Camper
10 months ago

My wife and I both read a ton of books. Virtually all of them come from the public library; a few come from online purchases or free book boxes in the suburbs. We used to browse at this store, without buying. Sorry, but I have no idea how small book stores can stay in business in this environment.

3
Reply
Kim
Kim
10 months ago

They should have chosen a different location. They’re too close to Book Culture. The Village or midtown would have worked out uch better.

0
Reply

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