Citi Bikes were few and far between on Monday morning at 8:37 a.m., as seen in this screenshot from Upper West Sider Joe Gall.
Citi Bike has had this problem before — with bikes disappearing from the neighborhood at rush hour. But it’s been working on “rebalancing” the bike stations, trucking bikes from high-density to low-density areas as needed.
Gall says that Citi Bike has indeed gotten better about rebalancing in recent weeks, but that Monday was a total desert. “Not a viable transportation option if it isn’t reliable,” he wrote on Twitter.
Citi Bike responded to him on Twitter by saying “We are working hard to increase service and improve bike availability for our riders.” They did not respond to our request for further comment.