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UPDATE: Elevators at Busy UWS Train Station Out of Service For Next 8 Months: Replacement Work

July 23, 2025 | 10:02 AM - Updated on July 29, 2025 | 8:51 AM
in NEWS, OUTDOORS
84
The elevator at the West 72nd Street station. Photo by Gus Saltonstall.

UPDATE: Tuesday on July 29 at 8 a.m.: The elevators at the 72nd Street 1, 2, and 3 station will now close around August 25 for replacement work, an MTA spokesperson confirmed to West Side Rag. Initially, the MTA said the elevators would close on July 28.

The spokesperson added that the pushed back start date will not effect the timeline of the project finishing at the end of March, 2026, but did not specify why the beginning of the work had been delayed a month.

By Gus Saltonstall

The elevators at a busy Upper West Side train station will be closed for around the next eight months, according to signage from the Metropolitan Transit Authority.

The pair of elevators that service the uptown and downtown platforms of the 72nd Street 1, 2, and 3 station will be out of service through the end of March 2026, in order to complete replacement work, newly posted signage within the station reads.

The current elevators will close “on or about” Monday, July 28, and then remain closed through the first quarter of 2026, which is the end of March, the poster reads.

Photo by Gus Saltonstall.

The new elevators will have “better reliability,” “modernized equipment,” a “smoother ride” and “upgraded security systems,” according to the MTA.

The MTA recommends going to either the West 96th Street or West 66th Street stations for elevator access, while the replacement work at 72nd Street is ongoing.

During the project, temporary barricades will be placed throughout the 72nd Street station, and a 90-foot construction staging area will be erected along the outside of the station within Verdi Square. The square will still remain open and accessible during the work.

The staging area will be removed when the work is complete.

“We appreciate your patience as we undertake these essential upgrades to enhance system reliability and accessibility for all,” an additional MTA sign posted within the 72nd Street station reads.

Photo by Gus Saltonstall.

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84 Comments
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Peter
Peter
4 months ago

I personally don’t need or use them, but this should be absolutely unacceptable to a community. 8 months to replace elevators in an existing shaft?! Is there actually significant construction needed, or is it just/mostly an equipment replacement?

63
Reply
RCP
RCP
4 months ago
Reply to  Peter

Thank the unions and corrupt building industry.

29
Reply
Pedestrian
Pedestrian
4 months ago
Reply to  RCP

This comment is infuriating. Please provide evidence to support this accusation.

11
Reply
Robert
Robert
4 months ago
Reply to  Pedestrian

Take a look at Fed building renovation. Its now a 2 billion project due to a cost overrun of 938 million

4
Reply
Sam Katz
Sam Katz
4 months ago
Reply to  Robert

Has nothing to do with any labor union.

6
Reply
charles
charles
4 months ago
Reply to  Sam Katz

City labor union members are underworked with archaic work rules and excessive pay and BENEFITS 2 to 3X the private sectors.
There are lots of obese bus drivers etc. who are causing city health costs to skyrocket.

4
Reply
Jay
Jay
4 months ago
Reply to  RCP

Can you provide specific evidence for this claim?

Just ranting about unions and corruption doesn’t readily explain why 20 year old elevators need to be completely replaced.

10
Reply
Robert
Robert
4 months ago
Reply to  Jay

Take a look at the NYU site below and or just google the expense overruns
It should not cost 250 million for each mile of subways bulit and be decades late.
See NY Times etc on cost of Long Island Access and Pat II of second ave subway
https://transitcosts.com/

8
Reply
Jay
Jay
4 months ago
Reply to  Robert

You’ve not explained why 20 year old elevators need to be replaced.

2
Reply
Jay
Jay
4 months ago
Reply to  Peter

Right.

And the elevators are only 20 years old. What’s up with that, did the MTA skip so much basic maintenance that the elevators were destroyed?

32
Reply
Leon
Leon
4 months ago
Reply to  Jay

Perhaps all of the urine made them deteriorate more rapidly. I’m serious.

13
Reply
Abby
Abby
4 months ago
Reply to  Jay

Elevators that get excessive 24/7 usage are lucky to make it 20 years without having a major replacement. Add to that the abuse public transit elevators take with vandalism, urine soaking, exposure to the elements, the fact they made it that long is impressive.
Elevator replacement projects, if funded and planned before failure should only take 2 weeks per floor but if you wait until they fail and cannot be repaired, add an additional 40+ weeks minimum for engineering, bidding, award if the contract, material production, then demo, install and passing inspection.

10
Reply
Peter
Peter
4 months ago
Reply to  Jay

Unclear. I doubt anyone ever complained about the smoothness of the ride, or an non-upgraded security system (what, the camera is a bit old, cue 8-month construction project?). Can anyone opine if they were broken/unreliable that often?

10
Reply
Rachel
Rachel
4 months ago
Reply to  Peter

I use them randomly whenever I go to the airport. No, never seen them broken. Lived here 12 years

6
Reply
Jay
Jay
4 months ago
Reply to  Peter

Or, and I’m being serious, grossly substandard elevators were during construction in 2003-5.

Right, details about why a full replacement is needed after only 20 years is missing. It’s not like they’re ATMs which need to be replaced every time Microsoft stops updating Windows OS whatever.

5
Reply
Josh. P
Josh. P
4 months ago

Unacceptable. 8 months to replace an elevator? No private building would accept that kind of timeline. Parents need this for stroller access to the subway.

46
Reply
Adam Smith
Adam Smith
4 months ago
Reply to  Josh. P

Not that the elevator timeline is acceptable (it isn’t), but can we have a word about strollers, please?

The US is the only country I’ve lived in where babies seemingly *must* come with an SUV-sized Entitlement Vehicle.

It’s a lot easier to adapt to missing elevators if you pack light.

13
Reply
Gina SH
Gina SH
4 months ago
Reply to  Josh. P

I can’t even begin to tell you how horribly this will affect us. I’m devastated. How can we demand a faster timeline!! Is there anything anyone can do? Where do we channel this frustration into change?

19
Reply
Mike UWS
Mike UWS
4 months ago

I was on to this MONTHS ago. This city & its corp surrogates are out of tune, touch and concers rather prioritizes polemics and criminal sanctuary policies over qol, public safety, fiscal competence. Even though an asteroid has yet to strike NYC, its public threshold for the laughable incompetence is at nadir breaking point which dems will discover in November; they wont be laughing.

9
Reply
Jay
Jay
4 months ago
Reply to  Mike UWS

The City doesn’t run the MTA.

15
Reply
Major O.
Major O.
4 months ago

Can they also fix the leaking roof that now seems to be 24/7/365? It’s on the North side of Broadway and 72nd. Will that take even more time? Regular repairs and maintenance seem to be lacking.

Last edited 4 months ago by Major O.
8
Reply
OPOD
OPOD
4 months ago

The MTA needs to be replaced with a private corporation that makes money.

6
Reply
Jay
Jay
4 months ago
Reply to  OPOD

A lot of the problems with NYC subways stem from the private companies that built most of the lines.

“making money” often means reduction and degradation in services, see private medical coverage.

16
Reply
charles
charles
4 months ago
Reply to  Jay

Your comment is humorous. The IRT subway line was opened in 1904, 121 years ago.

1
Reply
Jay
Jay
4 months ago
Reply to  charles

And a lot of the problems with the IRT system stem from it being built by a private company, eg trench cut “tunnels”; they flood really easily.

0
Reply
OPOD
OPOD
4 months ago
Reply to  Jay

Making money means running the business efficiently.

7
Reply
ecm
ecm
4 months ago
Reply to  OPOD

A solid understanding of basic economics sure does come in handy, doesn’t it?
https://paulkrugman.substack.com/p/the-art-of-the-really-stupid-deal

1
Reply
Jay
Jay
4 months ago
Reply to  OPOD

Um, like Boeing?

Like disastrous OSs from Microsoft?

Making money often degrades services and pollutes unnecessarily.

4
Reply
OPOD
OPOD
4 months ago
Reply to  Jay

Can you imagine if the Government built an airplane, or software?

1
Reply
Sarah
Sarah
4 months ago
Reply to  OPOD

The government issues the regulations and runs the systems that keep us all from dying in the air.

2
Reply
Jay
Jay
4 months ago
Reply to  OPOD

The internet, built by the government.

The government built the Saturn 5. There were no failures of the rocket.

Last edited 4 months ago by Jay
4
Reply
Sarah
Sarah
4 months ago
Reply to  OPOD

No, it means extracting maximum profit with minimal effort, which is the worst possible approach for a necessary public service.

17
Reply
Adam Smith
Adam Smith
4 months ago
Reply to  Sarah

versus…extracting maximum graft with minimal effort?

1
Reply
Sarah
Sarah
4 months ago
Reply to  Adam Smith

As opposed to using revenues to provide quality services that society needs for us all to flourish.

1
Reply
Xen.G
Xen.G
4 months ago

Eight months? 72nd is one of the busiest stations. Not good for the community. I don’t think people carrying heavy shopping bags from the nearby supermarket, or pushing strollers, etc. would go all the way up to West 96th Street or down to West 66th Street stations for elevator access. Bus lines will be longer. MTA could have proposed upgrading one at a time, at least.

11
Reply
Kim
Kim
4 months ago
Reply to  Xen.G

Nevermind, on thinking about it I don’t think that you could cross over.

0
Reply
Kim
Kim
4 months ago
Reply to  Xen.G

Now that is a good idea since you can easily cross over to the otherside within the station once you are down to station level.

0
Reply
Martha Pat
Martha Pat
4 months ago

Govt and Unions aren’t incentivized for speed or cost savings. Your job is to exhaust the budget and hire as many as you can to make them dependent. Expect more of this as the DSA takes over. This is what you want, this is what you get. And the legislature will fight for worker rights.

9
Reply
Sarah
Sarah
4 months ago
Reply to  Martha Pat

Quick quiz, who from the DSA is in charge of he MTA now?

3
Reply
OPOE
OPOE
4 months ago

Please do not be surprised.

In MTA time-frames 8 months is quick.

Vote better.

Last edited 4 months ago by OPOE
6
Reply
Jay
Jay
4 months ago
Reply to  OPOE

Pataki was running the MTA when these elevators were installed.

8
Reply
Steve M
Steve M
4 months ago
Reply to  Jay

George Pataki left office on December 31, 2006. By all means we should hold him accountable for the ensuing 18 1/2 years of elevator maintenance, or lack thereof.

5
Reply
Jay
Jay
4 months ago
Reply to  Steve M

Steve M:

The problem is that we don’t know the why of this replacement.

Were the wrong elevators installed to begin with, during the Pataki years.

Or did the correct elevators wear out way too soon because of incompetent maintenance must of which occurred after Pataki no longer controlled the MTA?

0
Reply
dannyb
dannyb
4 months ago

I’m going to seriously bite my tongue and clench my teeth here, but wasn’t this station “improvement” courtesy of a trade off with (now) Pres. Trump for the Riverside complex? If so (and let me hide under the bed here…) how about calling the Trump Org. and seeing if they can speed things up ?
(I’ve activated my Romulan invisibility shield, so don’t even think of finding me).

14
Reply
ecm
ecm
4 months ago
Reply to  dannyb

Elevator repair could become the next Trump Steaks!

3
Reply
Maria
Maria
4 months ago
Reply to  dannyb

It was called a cloaking device.

5
Reply
Ron Wasserman
Ron Wasserman
4 months ago
Reply to  Maria

Harry Potter stole a lot from Star Trek.

0
Reply
ecm
ecm
4 months ago
Reply to  Ron Wasserman

P.S.: It just occurred to me that the MTA’s “eight months” may just be the Scotty Time.

0
Reply
ecm
ecm
4 months ago
Reply to  Ron Wasserman

I wouldn’t know about Harry Potter, but when you have a major world cultural phenomenon, borrowing happens.

0
Reply
OPOE
OPOE
4 months ago
Reply to  Ron Wasserman

How so ?

MTA is no mystery to me( once you understand the ethos ),

but Harry Potter stealing from Star Trek, has piqued my curiousity ?

0
Reply
Dino Vercotti
Dino Vercotti
4 months ago

At least the MTA is faster than NYCHA.

0
Reply
Andrea Armendariz
Andrea Armendariz
4 months ago

Sounds like 74 st Jackson heights 8 months already.atill not back in service. Good luck!!!

4
Reply
subway
subway
4 months ago

And more problematic when buses are rerouted for street fairs, bike events, etc

5
Reply
CoScho
CoScho
4 months ago

In China, they built 5 km long bridges over a 2000 foot abysss in two years. In the NYC,, replacing an elevator takes two years. And the one they are building at 81st St. takes three years to install And the Rotunda at 79th St. takes three years to “remodel“. I can’t wait until Tesla‘s Optimus replaces these lazy construction crews (cruise?).

5
Reply
Phil
Phil
4 months ago

Interesting that none of us seemed to have had any idea that this was going to happen until 6 days before the start of work. The MTA must have known about this station for a while, but apparently kept it secret until the last minute.

8
Reply
🚀/ Billy A
🚀/ Billy A
4 months ago

And that’s what exactly is going to happen to the West 81st St./CPW subway elevator once it open after the first 30 days.
It will take forever to repair it because New York City pre-maintenance does not stock up it’s parts.

Last edited 4 months ago by 🚀/ Billy A
2
Reply
Sarah
Sarah
4 months ago

While I’m at a loss about the commenters who purportedly live in NYC yet don’t know who’s in charge of the subway, I do think eight months, announced barely a week in advance apparently, is insane. (Yes, the planning and any subcontracting might take that long, but you don’t need to take the elevators out of service for that!). The M104 will probably be the best option for many people now, but it’s not going to be fun.

9
Reply
OPOE
OPOE
4 months ago

Cue the outrage from Nadler and Brewer.

Maybe they can have some influence on the schedule ?

2
Reply
Jay
Jay
4 months ago
Reply to  OPOE

Neither of whom is elected to serve in state government, and it’s the state that operates the MTA.

Albeit, so far, but it’s only been a day or two, crickets from Linda Rosenthal, whose office is basically across the street.

0
Reply
Jon UWS Native
Jon UWS Native
4 months ago

We all get the government we deserve. The rot of the MTA is visible in the accumulated filth on every surface we see in every station. Do you think we aren’t paying through the nose for union workers to _not_ clean these stations? Republicans can’t fix this. Democrats can’t fix this. Bloomberg wouldn’t touch this with a ten foot pole. We need to go to Albany and basically fire everyone at the MTA, change its charter, cancel all the contracts and start over with an entirely new management structure. It will require a massive bipartisan effort and likely a reboot of our state’s entire political party system. Whoever thinks it should all be privatized is forgetting that it _was_ private businesses that built this mess in the first place and then they all had to be taken over by the MTA. These public authorities were designed by very tough people for minimum oversight and maximum corruption and power accumulation. Good luck with that. Oy.

4
Reply
Adam Smith
Adam Smith
4 months ago
Reply to  Jon UWS Native

No, how about we just tax everyone who drives, gets things delivered, taxes taxis, or uses products that are delivered instead?

More money will surely fix the problem.
of a corrupt, money-burning bureaucracy!

3
Reply
Katy
Katy
4 months ago

OUTRAGEOUS!!!!

0
Reply
Ron Wasserman
Ron Wasserman
4 months ago

That it will take so long to replace an elevator in an existing elavator shaft is evidence that our society is on the decline as the Roman Empire was. And FYI: Putting in a new elevator where there is no shaft takes multiple years. See CPW and 81st or 07th.

1
Reply
Robert
Robert
4 months ago

Heres hoping they have a better contactor and get an extended warranty on the new ones, as the current ones were only put in place in 2002. Regular preventative maintenance, repairs etc ok, but they should not need a total replacement after just 23 years.
The MTA unfortunately regularly differs maintenance until they break down.

It might speed things up if they did at least two work shifts from 07.00 to 19.00 and do something that Guliani did with contract….everyday over contract deadline, you lose X amount, everyday before that day and you get X more.

6
Reply
SCPNYC
SCPNYC
4 months ago

The MTA is a criminal organization.

2
Reply
Ellen Jacobs
Ellen Jacobs
4 months ago

1) why can’t they repair one elevator at a time?
2) why don’t they have a guard or police officer operating the elevators to avoid their abuse by riders? In the rnd, the salaries would total less than the replacements, plus the elevators wouldn’t smell or look like garbage cans or public toilets?

3
Reply
OPOD
OPOD
4 months ago
Reply to  Ellen Jacobs

A cop running an elevator to make sure people don’t pee in them?

1
Reply
Bee
Bee
4 months ago

Why can’t the replace one elevator at a time.? That’s what my apartment building did so we were not without an elevator.

4
Reply
Jay
Jay
4 months ago
Reply to  Bee

Well, then one direction of train service would still be without an elevator.

If the elevator to the uptown platform was out of service, you’d have to go 42nd street to transfer (66th and 59th wouldn’t work assuming you can’t climb stairs).

0
Reply
George Richardsson
George Richardsson
4 months ago

The escalators at Columbus Circle have been out of service for 18 months with a projected reopening on October 31. This is the 4th date that has been proffered and each has been missed. Ditto for the escalators at 53rd and Lex…over 2 years. The station manager assured me they would open on March 31 and each month the date is extended. Why should anyone believe what the MTA says?

7
Reply
UWSider
UWSider
4 months ago
Reply to  George Richardsson

I agree those escalators have been out WAY too long, but the escalators at Columbus Circle are part of an entrance that is privately operated and maintained by the Deutsche Bank Center, not the MTA. Current estimate is that they will be out until November according to this CBS story that blames structural damage at the station. https://www.cbsnews.com/newyork/news/columbus-circle-subway-escalator-outage/

0
Reply
Katina Ellison
Katina Ellison
4 months ago

What about compliance with the ADA – Americans with Disabilities Act requiring equal access and accommodations? I am sure the advocates are already researching this. Eight months is too long for lack of access for those with mobility issues.

3
Reply
Cato
Cato
4 months ago

It took thirteen and a half months to build the Empire State Building . Elevators and all. What has changed?

8
Reply
Charisse Bozza
Charisse Bozza
4 months ago

Well, once again handicapped citizens are screwed, as well as the elderly with mobility issues. Understandably, mechanical technology will break down over time, but the timeframe for the replacement seems a bit long, but what do I know?

2
Reply
Rob
Rob
4 months ago

This should take two weeks tops. Please call another company.

2
Reply
Jeanne
Jeanne
4 months ago

Tell transit to announce on the train that elevator is not working. People will not remember for 8 months .

1
Reply
Pedestrian
Pedestrian
4 months ago

It’s an outrageous amount of time. This will make the subway unusable for disabled and handicapped people. But who cares!

2
Reply
Francisco Aponte
Francisco Aponte
4 months ago

they said it with time but the elevator pieces when they going to ask for the pieces to the replacement is going to be ready to the 2029 look the 3 ave 149 st take forever

0
Reply
Scott
Scott
4 months ago

This is such a waste of time and money. I have ridden these elevators since they were built and never had a problem. Now they will be out of service for what they say is 8 months but is sure to be much, much longer. They should check to see if any maintenance is needed to the current elevators and then move on. There are so many areas in the subway where this money would be better spent. Who makes these decisions and do they ever actually check with the people who use them?

3
Reply
Joey
Joey
4 months ago

MTA, MONEY TAKING ASSOCIATION, needs an efficiency check similar to DOGE and top management replacement. Where is Musk when needed???

Last edited 4 months ago by Joey
2
Reply
Max Van Gilder
Max Van Gilder
4 months ago

Why does it take 8 months to replace an elevator. With proper planning, they should be able to do this in 2 months. Way too long and way too much.

3
Reply
Christina
Christina
4 months ago

It’s amazing that it takes 8 months. The ones on 66th street and Broadway took a year or more. That’s longer or as long than some of the building being built on the Upper West Side! What up with that?!

2
Reply
kort6776
kort6776
4 months ago

only on the mta system can elevator and escalator work take so much time. the consultants to the consultants need to go

0
Reply
Susie Gilmartin
Susie Gilmartin
4 months ago

Any idea when or if the escalator at Columbus Circle will be repaired?

0
Reply

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